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Your Privacy Matters

F7Max Privacy Policy – How We Protect Your Data in PH

At f7max, the privacy of every Filipino player is something we take seriously. This Privacy Policy explains in plain language what personal information we collect, why we collect it, how it's used, who it may be shared with, and what rights you have over your own data. Please read this fully before registering or using any f7max service.

Our commitment

Why Privacy Is Central to the F7Max Experience

We know that trusting an online platform with your personal details is a big deal.

When you register, deposit, play, or withdraw at f7max, you share personal information with us – your name, contact details, payment data, and activity history. That data is necessary for us to run a safe, fair, and functional platform. But it also comes with a responsibility we don't take lightly.

Filipino players deserve to know exactly what happens with their data. That's why this policy is written in straightforward language rather than buried in legalese. F7Max operates on a simple principle: your personal information is used to deliver, protect, and improve your experience on our platform – and for nothing else without your knowledge.

We do not sell your personal data. We do not share it with third parties who aren't directly involved in operating f7max or delivering services you've explicitly requested. We apply security measures to keep information safe, and we provide tools for you to manage, update, or request removal of your data where legally permitted.

This policy applies to all users of f7max.app, including players who browse without registering, registered account holders, and anyone who contacts our support team. It should be read alongside our Terms and Conditions and Responsible Gaming information.

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At a glance

Six Core Privacy Commitments F7Max Keeps

These are the principles that guide every decision we make about your personal data at f7max.

Data Is Encrypted

Personal and payment data at f7max is protected with industry-standard encryption in transit and at rest. This means your information is unreadable to anyone who does not have the proper decryption keys.

You Control Your Data

F7Max players can request access to, correction of, or deletion of personal data where legally allowed. Reach us at support@f7max.app with your account details and specific request.

No Data Selling

Your personal information is never sold, rented, or traded to outside organisations for their own marketing purposes. What you share with f7max stays within the service ecosystem that supports your account.

Marketing Is Optional

Promotional emails, SMS, and push notifications from f7max are sent only where you've consented. You can update your marketing preferences at any time through your account settings or by contacting us directly.

Minimal Data Collection

F7Max collects only the information genuinely needed to operate accounts, process payments, verify identity, prevent fraud, and comply with applicable regulations. Unnecessary data collection is avoided.

Policy Updates Are Communicated

When this Privacy Policy changes in a material way, f7max will make the update visible on this page and may notify registered players directly. Continued use after an update indicates acceptance of the revised policy.

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Why we need your information

Personal Data and the F7Max Platform – How They Work Together

No unnecessary collection. Every data point serves a real operational purpose.

Running a legitimate online casino and sports betting platform in the Philippines requires personal information at several points in the player journey. When you register at f7max, we need your name, date of birth, and contact information to create a verified account. We need this to be accurate because identity verification is a core part of preventing underage access and protecting players from fraud.

When you deposit or withdraw through GCash, Maya, BDO, BPI, UnionBank, or any other supported Philippine payment channel, we process the transaction details necessary to route funds correctly. F7Max does not store full payment card numbers. Where card transactions occur, they are handled by PCI-compliant payment processors who operate under their own strict security standards.

When you play games or place sports bets at f7max, we record your activity for account management, responsible gaming monitoring, dispute resolution, and ongoing service improvement. This is standard practice across the online gaming industry and forms part of the agreement you accept when registering.

When you contact f7max customer support, the conversation – whether by email, chat, or another channel – is retained to help us improve service quality and resolve any follow-up queries related to the same issue.

1Information We Collect

F7Max collects personal information in several ways depending on how you interact with the platform. The main categories are as follows:

Registration data: When you create an f7max account, you provide your full name, date of birth, email address, mobile number, and a delivery address or home address for verification purposes. This information is mandatory – an account cannot be fully activated without it.

Identity verification documents: Before f7max processes significant withdrawals or flags an account for enhanced review, we may request government-issued identification, proof of address, or payment ownership documents. This applies to all players and is not a sign that an account is under suspicion.

Payment data: We record transaction amounts, payment method references, timestamps, and whether transactions succeeded or failed. Full card numbers are never stored by f7max directly. E-wallet details such as registered GCash or Maya numbers are stored to facilitate withdrawals to the correct account.

Activity data: Each login, game session, wager, bet selection, withdrawal request, and support interaction generates records in f7max systems. These are used for account management, fairness monitoring, responsible gaming oversight, and dispute resolution.

Device and technical data: IP address, browser type, device model, operating system, and session duration may be logged automatically. This helps f7max detect unauthorised access, identify multi-account behaviour, and optimise platform performance for Filipino mobile users.

Voluntary information: If you complete surveys, enter competitions, or participate in promotions at f7max, any details you provide voluntarily for those purposes are also collected and used as described in the relevant promotion terms.

2How We Use Your Data

F7Max uses personal data only for purposes directly related to operating the platform and serving registered players. The primary uses are:

  • Account creation and management – Creating, maintaining, and securing your f7max account.
  • Identity and age verification – Confirming that players are at least 18 years old and that submitted details match the person using the account.
  • Payment processing – Executing deposits, withdrawals, bonus credits, and refunds in Philippine Peso through approved payment channels.
  • Fraud prevention and security – Detecting and acting on duplicate accounts, payment abuse, collusion, money laundering risks, and unauthorised access attempts.
  • Responsible gaming – Monitoring for indicators of problem gambling behaviour and applying account controls where warranted under our Responsible Gaming framework.
  • Customer support – Responding to queries, resolving disputes, processing complaints, and improving support quality based on recorded interactions.
  • Service improvement – Analysing aggregated, anonymised activity to develop better features, game selections, and betting markets for Filipino players.
  • Legal compliance – Retaining and disclosing data where required by applicable Philippine law, regulatory instruction, or a court order.
  • Marketing communications – Sending promotions, bonus offers, and platform news where you have provided consent. You may opt out at any time.
Data Category Primary Use at F7Max Optional or Mandatory
Full name, date of birth Account registration and age verification Mandatory
Email address, mobile number Account access, security alerts, support Mandatory
Government ID documents KYC verification before large withdrawals Mandatory when triggered
Payment method details Deposits and withdrawals in PHP Mandatory for transactions
Game and bet activity records Account management, fairness, responsible gaming Automatic
Device and IP data Security, multi-account detection, performance Automatic
Marketing preferences Promotional communications Optional – consent-based

3Data Sharing

F7Max does not sell your personal data to any third party. Sharing occurs only in the following circumstances:

  • Payment service providers – GCash, Maya, GrabPay, banks, and card networks receive the transaction data needed to process your deposit or withdrawal. These providers operate under their own privacy frameworks.
  • Game and sportsbook suppliers – Licensed game studios and data feed providers receive the minimum data required to deliver and settle games and betting markets at f7max.
  • Identity verification services – Third-party KYC providers may process document scans and matching data to complete account verification on behalf of f7max.
  • Fraud prevention and security – Shared device signals, IP data, and risk indicators may be exchanged with certified fraud-detection networks to protect the f7max platform and its players.
  • Legal and regulatory authorities – F7Max will disclose data to Philippine government agencies, law enforcement, or courts when legally required to do so or when a valid order is received.
  • Business transfers – In the event of a merger, acquisition, or partial sale of f7max assets, player data may transfer to a successor entity under the same or stronger privacy protections.

All third parties who receive f7max player data in these circumstances are required to maintain appropriate security and use the data only for the stated purpose.

4Cookies and Tracking Technologies

F7Max uses cookies and similar technologies to make the platform work correctly, keep you logged in, remember your preferences, detect suspicious session behaviour, and understand how Filipino players use different features and pages.

Strictly necessary cookies are required for the f7max platform to function. They cannot be turned off because removing them would break core functionality like login sessions, balance display, and game loading.

Analytics cookies help f7max understand which pages and features are most useful so we can continuously improve the experience. These generate anonymised, aggregated data rather than tracking individuals.

Preference cookies remember settings such as language, display preferences, and notification choices so you don't have to reconfigure them on every visit.

You can manage browser cookie settings through your device's browser controls. Disabling certain cookies may affect the functionality of f7max on your device, particularly login persistence and real-time game performance.

5Data Retention

F7Max retains personal data for as long as your account remains active and for a defined period after closure. Retention periods reflect the following practical and legal realities:

  • Account and identity records may be retained for several years after closure to support dispute resolution, regulatory enquiries, and anti-money laundering compliance.
  • Transaction records in PHP are retained in line with applicable financial record-keeping requirements.
  • Game and betting activity logs are kept for a period sufficient to handle disputes and conduct responsible gaming reviews.
  • Marketing consent and communication records are retained while an account is active and for a reasonable period thereafter.
  • Support interaction records are kept for a period that allows follow-up and quality assurance.

When retention periods expire and no legal basis exists to keep the data, f7max deletes or anonymises the information so it can no longer be linked to a specific individual.

6Security Measures

F7Max implements technical and organisational security controls proportionate to the sensitivity of the data held. These include encrypted data transmission using industry-standard protocols, access controls that limit who within the f7max organisation can view personal data, regular review of security configurations, and monitoring for anomalous access patterns.

Payments at f7max are processed through certified payment infrastructure. Card data handled at the point of transaction goes through PCI-compliant processors. E-wallet credentials are stored in encrypted form.

Despite these measures, no internet platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their f7max account, enable any available two-step verification, avoid logging in from shared or public devices, and report any suspicious activity to our support team promptly.

Security reminder: F7Max will never ask for your password or one-time security code by email, SMS, or chat. If you receive a message claiming to be from f7max asking for these details, do not respond – contact us directly at support@f7max.app.

7Your Rights Over Your Personal Data

Players using f7max have the following rights in relation to personal data we hold about them:

  • Right of access – You may request a summary of the personal data f7max holds about you.
  • Right to correction – If data we hold is inaccurate or outdated, you may ask us to correct it. Some information can be updated directly through your account settings.
  • Right to deletion – You may request that personal data be deleted where there is no remaining legal basis to retain it. Requests may not be fulfilled where data is needed for compliance, ongoing disputes, or pending transactions.
  • Right to restrict processing – In certain situations you may ask f7max to pause processing of your data while a concern is being resolved.
  • Right to object to marketing – You can opt out of promotional communications at any time by updating your preferences or contacting support.

To exercise any of these rights, contact f7max at support@f7max.app from the email address linked to your account. Include your full name, account username, and a description of your request. We will respond within a reasonable timeframe. Proof of identity may be required before certain requests are fulfilled.

8Children and Minors

F7Max is strictly an adult service. No one under 18 years of age is permitted to register, deposit, play, or benefit from an f7max account. We do not knowingly collect personal information from minors.

If we discover that an account was opened by or on behalf of a person under 18, the account will be suspended immediately. Any outstanding balance will be handled in accordance with our Terms and Conditions and applicable regulations. Parents and guardians who suspect a minor has accessed f7max should contact us without delay at support@f7max.app.

9Third-Party Links and Services

The f7max website and platform may reference or link to third-party services in certain contexts – for example, payment method providers or game studios. These external services operate under their own privacy policies and data practices, which are entirely independent of this F7Max Privacy Policy.

F7Max is not responsible for the privacy practices of any third-party website, application, or service that you visit independently of our platform. Players should review the privacy notices of external providers before submitting personal information to them.

10Policy Updates and How to Contact Us

This Privacy Policy may be updated from time to time to reflect changes in the way f7max operates, new product features, regulatory requirements, or feedback from our Filipino player community. When material changes are made, the revised policy will be published on this page with a clearly visible update note.

Continued use of f7max after a policy update indicates your acceptance of the revised terms. If you disagree with a material change, you should stop using the platform and contact us to discuss your options.

For any privacy-related questions, requests, concerns, or complaints, please reach out to the f7max data team at support@f7max.app. Include "Privacy Request" in the subject line and provide your registered account email address so we can identify your records and respond appropriately.

F7Max contact: support@f7max.app — for privacy requests, data access, corrections, deletion requests, and marketing opt-outs. Please allow a reasonable response time. We will always acknowledge receipt of your request.

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Payments and data

Your PHP Payments and Personal Data – What F7Max Keeps Safe

GCash, Maya, bank transfers, and your financial security at f7max.

Every Filipino player who deposits or withdraws through f7max shares financial account references with us. Because all transactions are in Philippine Peso through local channels – GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard – the data involved is real and sensitive. We treat it that way.

F7Max uses this payment data exclusively to route your funds correctly, verify that deposits come from accounts in your name, confirm withdrawal destinations, and monitor for fraud or payment abuse. It is not used for profiling, not sold to data brokers, and not retained longer than operationally and legally necessary.

Withdrawal processing at f7max involves matching your registered payment account to the account you used to deposit. This is a fraud-prevention measure that protects you as much as it protects us. If your GCash or bank account details change, update them through your f7max account profile or contact our support team before requesting a withdrawal to avoid delays.

F7Max does not access or store your GCash PIN, Maya passcode, banking username, or online banking password. We only receive confirmation of whether a payment succeeded or failed from the relevant payment provider. Your banking credentials stay entirely with you and your bank or e-wallet provider.

Ready to play?

Register at F7Max – Where Your Data and Your Peso Are Both Secure

F7Max gives Filipino players a safe, transparent, and enjoyable online gaming experience. Create a free account today, deposit in PHP through GCash or your preferred local method, and explore our full game and sports betting lobby with confidence.

Create Your Free Account Sign In to F7Max